Data management

We may collect, use, store and transfer different kinds of personal data about you. We have collated these into groups as follows:

1. Your identity includes information such as first name, last name, title, sex, and other identifiers that you may have provided at some time.
2. Your contact information includes information such as billing address, delivery address, email address, telephone numbers and any other information you have given to us for the purpose of communication.
3. Your financial data includes information such as your payment card or PayPal account details.
4. Transaction data includes details about payments or communications to and from you and information about products you have purchased from us.
5. Technical data includes your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
6. Your profile includes information such as your username and password, purchases or orders made by you, your interests, preferences, and feedback and survey responses.
7. Marketing data includes your preferences in receiving marketing from us; communication preferences; responses and actions in relation to your use of our services.

Information we process because we have a contractual obligation with you

When you create an account on our website or buy a product from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

• verify your identity for security purposes
• process your order
• provide you with our services
• confirm shipping and invoice
• make payment
• provide you with suggestions and advice on products, services and how to obtain the most from using our website

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract. If you would like us to destroy information, we hold about you, please let us know by contacting us on info@adoptanaed.co.uk or other contact information provided on our website (simply click on https://adoptanaed.co.uk/contact-us/). However, please note that if you use any of our services which require you to provide personal information, deleting our records may mean that you will need to resubmit it to continue using such services.

Disclosure of information

Adopt an AED Ltd may disclose potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on Adopt an AED’s behalf or to provide services available on our website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using https://adoptanaed.co.uk, you consent to the transfer of such information to them. Adopt an AED Ltd will not rent or sell potentially personally identifying and personally identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described earlier, Adopt an AED Ltd may also disclose potentially personally identifying and personally identifying information in response to a subpoena, court order or other governmental request, or when Adopt an AED Ltd believes in good faith that disclosure is reasonably necessary to protect the property or rights of Adopt an AED Ltd, third parties or the public at large. If you are a registered user of https://adoptanaed.co.uk and have supplied your email address, we may occasionally send you an email to tell you about new features, newsletter, solicit your feedback, or just keep you up to date with what’s going on with Adopt an AED Ltd and our products. We shall keep this type of email to a minimum.

If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Adopt an AED Ltd takes all measures reasonably necessary to protect against the unauthorised access, use,  alteration or destruction of potentially personally identifying and personally identifying information.

Users understand that by providing certain contents on the website such as when creating a campaign, some personal identifiable information will be shared with other users.

Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to process information that may be personal information. Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies. If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful. We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us at our website. However, if you do so, you may not be able to use our website or our services further.

Information relating to your method of payment

We store information about your debit or credit card or other means of payment when you first provide it to us through our payment gateway or on your profile. We store this payment information [at your request] in order to make repeat purchasing of goods and services easier next time you visit our website.

[We also store it to help us prevent fraud.]

We take the following measures to protect your payment information:

• We keep your payment information encrypted on our servers.
• We do not keep all your payment information so as:
  a) to prevent the possibility of duplicating a transaction without a new instruction from you;
  b) to prevent any other third party from carrying out a transaction without your consent
• Access to your payment information is restricted to authorised staff only.
• If we ask you questions about your payment information, we only show [partial detail OR the first four OR the last four digits of the debit or credit card number], so that you can identify the means of payment to which we refer.

We delete your payment information upon your request or when a credit or debit card expires.

In some cases, at the point of payment, you are transferred to a secure page on the website such as PayPal or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.

opt Out

We offer you choices when we ask for personal information, whenever reasonably possible. Adopt an AED Ltd provides you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes. You may decline to provide personal information to us and/or refuse cookies in your browser, although some of our features or services may not function properly as a result. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of this by contacting us on info@adoptanaed.co.uk or other contact information provided on our website (simply click on https://adoptanaed.co.uk/contact-us/).. By providing information to Adopt an AED Ltd, you are consenting to the collection, use and disclosure of such personal information in the manner described in this privacy policy.

Privacy Policy Changes

Although most changes are likely to be minor, Adopt an AED Ltd may change its Privacy Policy from time to time, and in Adopt an AED Ltd.’s sole discretion. We encourage visitors to frequently check this page for any changes to our Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links to External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

Breach of “Privacy”

Users have a right to pursue legally enforceable rights against us if we fail to adhere to the privacy laws. Privacy laws under this agreement shall include reasonable privacy laws acceptable and used in commercial businesses. These laws require not only that users have enforceable rights against us, but also that users have recourse to courts or government agencies to investigate and/or prosecute non-compliance by Adopt an AED Ltd.

How to contact us

If you have any questions about out company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us on info@adoptanaed.co.uk, or send a letter to our registered office located at: Adopt an AED Ltd, Armstrongs Accounting, 142 West Nile Street, Glasgow, Glasgow, Scotland, G1 2RQ, or simply fill out the question/query box located on https://adoptanaed.co.uk/contact-us/.